Tag: Telecom

Critics say CRTC telco report lacks accountability, commitment

Critics say while the CRTC report on misleading and aggressive telecom sales practices acknowledges there's a problem, it stops short of committing to any...

CRTC finds misleading telco sales practices occurring to an “unacceptable degree”

The CRTC says it will implement a nationwide secret shopper program, among other measures to be considered, to try to combat misleading sales practices...

Broadcast Dialogue – The Podcast: Carleton University’s Dwayne Winseck on the...

Every year the Canadian Media Concentration Research Project (CMCRP) puts out a series of reports on the state of Canada’s  telecom, internet, and media industries....

Internet service complaints up 170 per cent over last five years:...

The Commission for Complaints for Telecom-television Services (CCTS) has published its 2017-18 Annual Report, noting a 57 per cent increase in the number of...

CRTC hearings on questionable telco practices wrap

CRTC hearings on misleading and aggressive sales practices by the country's telecom providers concluded Friday afternoon, with Shaw, Rogers and Bell disputing that questionable...

#CRTCforum hashtag reflects unfiltered exasperation of Canadian wireless consumers

Dozens of Canadians took the opportunity to chime in on the record via Twitter on day one of the CRTC hearings on aggressive and...

CRTC hears deaf, hard of hearing consumers face barriers to fair...

The CRTC hearing looking into aggressive and misleading sales practices from Canada's big telecom providers heard Monday that the deaf and deaf-blind community face...

CRTC research finds 40 per cent of Canadians feel misled by...

Public opinion research commissioned by the CRTC finds that about 40 per cent of Canadians surveyed by IPSOS reported having experienced sales practices by...

CRTC reveals criteria to tap $750M Broadband Fund

The CRTC has revealed the criteria that will be used to evaluate applications for funding from its $750-million Broadband Fund, established to improve broadband internet...