Tag: Telecom

Broadcast Dialogue – The Podcast: John Lawford of the Public Interest...

The CRTC has unveiled its Internet Code for internet service providers, aimed at better safeguarding Canadians against the shady practices of big telecom. While...

Regulatory & Telecom News – CBSC says KiSS FM Ottawa contest...

The Canadian Broadcast Standards Council (CBSC) says a contest broadcast on KiSS FM (CISS-FM) Ottawa in January violated the CAB Code of Ethics for...

Feds direct CRTC to bring down cost of internet, cellphone bills

Innovation, Science and Economic Development (ISED) has tabled the final version of a policy direction that requires the CRTC to take steps to bring...

Canadians don’t switch telecom providers despite dissatisfaction: PIAC

Canadians don't switch communications providers despite their dissatisfaction with pricing and service, according to a new report from the Public Interest Advocacy Centre (PIAC). The...

Competition Bureau obtains court order in Bell investigation

The Competition Bureau has obtained a court order to advance its ongoing investigation into some of Bell's telecom marketing practices. The bureau revealed this week...

CCTS mid-year report shows 44 per cent increase in telco complaints

In its 2018-19 Mid-Year Report, the Commission for Complaints for Telecom-Television Services (CCTS) says Canadians filed 44 per cent more complaints about their wireless,...

CRTC launches review of mobile wireless market

The CRTC is launching a review of the mobile wireless market to determine whether further action is required to improve choice and affordability for...

Broadcast Dialogue – The Podcast: Michael Geist on the CRTC telco...

It was quite a week at the CRTC. The commission released its report on misleading and aggressive sales practices in the telecom industry which...

Critics say CRTC telco report lacks accountability, commitment

Critics say while the CRTC report on misleading and aggressive telecom sales practices acknowledges there's a problem, it stops short of committing to any...

CRTC finds misleading telco sales practices occurring to an “unacceptable degree”

The CRTC says it will implement a nationwide secret shopper program, among other measures to be considered, to try to combat misleading sales practices...
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