Tag: CCTS

All things CCTS from Broadcast Dialogue, Canada’s broadcast industry publication of record.

Regulatory, Telecom & Media News – Canadian Heritage details emergency support...

Canadian Heritage will begin its rollout of the $500M COVID-19 Emergency Support Fund for Cultural, Heritage and Sport Organizations with relief for the screen...

Regulatory, Telecom & Media News – Guilbeault wants broadcast reform bill...

Canadian Heritage Min. Steven Guilbeault says he’s aiming to have a broadcast reform bill tabled in the House of Commons by June. Speaking at...

Regulatory, Telecom & Media News – Canadian telecom and TV complaints...

The Commission for Complaints for Telecom-television Services (CCTS) year-end report indicates complaints from Canadian telecom and TV customers were up another 35% for 2018-19,...

Telecom and TV customer complaints up 35%, according to CCTS year-end...

The latest report from the Commission for Complaints for Telecom-television Services (CCTS) indicates complaints from Canadian telecom and TV customers were up another 35%...

CCTS mid-year report shows 44 per cent increase in telco complaints

In its 2018-19 Mid-Year Report, the Commission for Complaints for Telecom-Television Services (CCTS) says Canadians filed 44 per cent more complaints about their wireless,...

Critics say CRTC telco report lacks accountability, commitment

Critics say while the CRTC report on misleading and aggressive telecom sales practices acknowledges there's a problem, it stops short of committing to any...

CRTC & Telecom News – CRTC to enact secret shopper program...

  The CRTC says it will implement a nationwide secret shopper program, among other measures to be considered, to try to combat misleading sales practices...

Telecom and CRTC News In Brief – CCTS says telecom and...

The Commission for Complaints for Telecom-television Services (CCTS) has published its 2017-18 Annual Report, noting a 57 per cent increase in the number of...

Internet service complaints up 170 per cent over last five years:...

The Commission for Complaints for Telecom-television Services (CCTS) has published its 2017-18 Annual Report, noting a 57 per cent increase in the number of...

Convention, CRTC and Telecom News In Brief

The Ontario Association of Broadcasters (OAB) handed out its annual awards Nov. 8 at the OAB Connection ’18 Conference in Toronto. Among this year’s...

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