Tag: CCTS

All things CCTS from Broadcast Dialogue, Canada’s broadcast industry publication of record.

Regulatory, Telecom & Media News – Online News Act introduced

Canadian Heritage Min. Pablo Rodriguez has introduced Bill C-18, the Online News Act, which would establish a new legislative and regulatory framework aimed at...

Regulatory, Telecom & Media News – Bell complaints down, Rogers up...

The Commission for Complaints for Telecom-television Services (CCTS) received over 17,000 complaints between Aug. 1, 2020 and July 31, 2021 from Canadian consumers about...

Regulatory, Telecom & Media News – Pandemic telco complaints up six...

The CRTC has published the findings of its initial engagement phase as it looks to modernize the Indigenous broadcasting policy. Between June 2019 and...

Regulatory, Telecom & Media News – Dave Thomas, Denham Jolly among...

SCTV cast member Dave Thomas, former Canadian Association of Broadcasters (CAB) President Glenn O’Farrell, and Denham Jolly, founder of Canada’s first Black-owned radio station...

Regulatory, Telecom & Media News – Canadian Heritage details emergency support...

Canadian Heritage will begin its rollout of the $500M COVID-19 Emergency Support Fund for Cultural, Heritage and Sport Organizations with relief for the screen...

Regulatory, Telecom & Media News – Guilbeault wants broadcast reform bill...

Canadian Heritage Min. Steven Guilbeault says he’s aiming to have a broadcast reform bill tabled in the House of Commons by June. Speaking at...

Regulatory, Telecom & Media News – Canadian telecom and TV complaints...

The Commission for Complaints for Telecom-television Services (CCTS) year-end report indicates complaints from Canadian telecom and TV customers were up another 35% for 2018-19,...

Telecom and TV customer complaints up 35%, according to CCTS year-end...

The latest report from the Commission for Complaints for Telecom-television Services (CCTS) indicates complaints from Canadian telecom and TV customers were up another 35%...

CCTS mid-year report shows 44 per cent increase in telco complaints

In its 2018-19 Mid-Year Report, the Commission for Complaints for Telecom-Television Services (CCTS) says Canadians filed 44 per cent more complaints about their wireless,...

Critics say CRTC telco report lacks accountability, commitment

Critics say while the CRTC report on misleading and aggressive telecom sales practices acknowledges there's a problem, it stops short of committing to any...

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