The CRTC announced Thursday it’s launching a public consultation to help ensure broadcasters, including online streaming services, make their content more accessible for persons with disabilities.

The proceeding is part of the commission’s ongoing work to identify and eliminate barriers to accessibility, following amendments to the Broadcast Act when the Online Streaming Act came into force. It’s gathering views on whether it should expand certain accessibility requirements, last updated in 2015.

Specifically, it’s identified barriers like set-top boxes without screen readers, that are preventing consumers who are blind, partially sighted, or with fine motor skill disability, from independently accessing programming. Screen readers read aloud on-screen text and provide auditory descriptions, helping those users identify and select content and navigate between different menu options.

“The CRTC has heard that some content is hard to access for persons who are blind or partially sighted, and is working to identify, remove and prevent these barriers,” the commission noted in its call for comments. “To that end, the CRTC is inviting comments on whether it should update certain rules so that everyone can find and enjoy the content they want on television and online without barriers.”

Alongside the launch of the consultation, the commission acknowledged a complaint against Bell Media from Ontario resident David Lepofsky, who is blind, who argued that Bell was engaging in discrimination and had not reasonably accommodated him.

The CRTC did not find Bell in breach of its obligations, but wrote that it considers “accessible set-top boxes to be a more accessible solution than the other interim measures Bell has introduced.”

The decision suggested Bell should expedite the rollout of its accessible set-top box, in addition to its Apple TV 4K offer to all customers who could potentially benefit, which was presented as an interim solution.

The commission is accepting comments until Dec. 15.