CBC ombudsman Esther Enkin suggests serious consideration should be given to removing live interviews from social platforms where inaccurate content cannot be edited. Enkin has responded to one of 10 complaints in reference to a q & a with palliative care physician Louise Coulombe, which streamed as a live chat on Facebook, and was later posted to YouTube. In the course of taking questions, the interviewee gave wrong information. In her review, Enkin suggests CBC management “should find a solution to the challenge that the record cannot be adequately corrected. If there is no remedy that alerts people landing on this page that there is misinformation, then strong consideration should be given to removing the material.” Read the review here.
