The CRTC has unveiled its Internet Code for internet service providers, aimed at better safeguarding Canadians against the shady practices of big telecom. While introducing measures like more frequent usage warnings and an extended cancellation period, some public interest groups say the code doesn’t go far enough after a flawed process that saw most telecom researchers and consumer advocacy organizations boycott the proceeding.
On this episode of Broadcast Dialogue – The Podcast – John Lawford, executive director and general counsel for the Public Interest Advocacy Centre (PIAC), who says in the current climate it’s increasingly difficult for groups like PIAC to represent the consumer.
Read more about the Internet Code here.
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