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Rogers Communications is rolling out Rogers EnRoute, a new tool that allows customers to track on their phone when a technician will arrive for an installation or service call. Now available in Hamilton, ON, the service will be available across the country by early 2017. Fido is also offering Fido EnRoute service for its Internet customers.
Videotron has begun beta testing new-generation Docsis 3.1 technology on its network in Montreal. Developed by CableLabs consortium, Videotron says the tech will eventually deliver speeds of up to 10 Gbps for downloads and 1 Gbps for uploads as the demand for bandwidth to support HD, UHD and virtual reality grows.