Tag: Complaints

CRTC initiates two-year deferral on radio complaints, applications

The CRTC announced Tuesday it will defer new applications or complaints relating to radio for the next two years as it focuses on implementing...

Q107’s Derringer in the Morning on hiatus pending external investigation

Corus Entertainment is suspending highly-rated Q107 (CILQ-FM) Toronto morning show Derringer in the Morning, following a gender discrimination complaint filed with the Canadian Human...

Regulatory, Telecom & Media News – Canadian Heritage details emergency support...

Canadian Heritage will begin its rollout of the $500M COVID-19 Emergency Support Fund for Cultural, Heritage and Sport Organizations with relief for the screen...

Telecom and TV customer complaints up 35%, according to CCTS year-end...

The latest report from the Commission for Complaints for Telecom-television Services (CCTS) indicates complaints from Canadian telecom and TV customers were up another 35%...

CBSC overwhelmed with ‘Coach’s Corner’ complaints

The Canadian Broadcast Standards Council (CBSC) says it's been so overwhelmed by complaints about Saturday's Coach's Corner segment in which Don Cherry referred to...

Broadcast Dialogue – The Podcast: Sylvie Courtemanche, Chair of the Canadian...

The Canadian Broadcast Standards Council, the independent organization that establishes standards for private Canadian broadcasters, is seeking a younger perspective. On this episode of...

CBSC seeking younger adjudicators

The Canadian Broadcast Standards Council (CBSC) is looking to recruit younger adjudicators. Sylvie Courtemanche, chair of the CBSC, says particularly when it comes to adjudicating...

CCTS mid-year report shows 44 per cent increase in telco complaints

In its 2018-19 Mid-Year Report, the Commission for Complaints for Telecom-Television Services (CCTS) says Canadians filed 44 per cent more complaints about their wireless,...

Critics say CRTC telco report lacks accountability, commitment

Critics say while the CRTC report on misleading and aggressive telecom sales practices acknowledges there's a problem, it stops short of committing to any...

Internet service complaints up 170 per cent over last five years:...

The Commission for Complaints for Telecom-television Services (CCTS) has published its 2017-18 Annual Report, noting a 57 per cent increase in the number of...