Tag: Telecom

Canadians don’t switch telecom providers despite dissatisfaction: PIAC

Canadians don't switch communications providers despite their dissatisfaction with pricing and service, according to a new report from the Public Interest Advocacy Centre (PIAC). The...

Competition Bureau obtains court order in Bell investigation

The Competition Bureau has obtained a court order to advance its ongoing investigation into some of Bell's telecom marketing practices. The bureau revealed this week...

CCTS mid-year report shows 44 per cent increase in telco complaints

In its 2018-19 Mid-Year Report, the Commission for Complaints for Telecom-Television Services (CCTS) says Canadians filed 44 per cent more complaints about their wireless,...

CRTC launches review of mobile wireless market

The CRTC is launching a review of the mobile wireless market to determine whether further action is required to improve choice and affordability for...

Broadcast Dialogue – The Podcast: Michael Geist on the CRTC telco...

It was quite a week at the CRTC. The commission released its report on misleading and aggressive sales practices in the telecom industry which...

Critics say CRTC telco report lacks accountability, commitment

Critics say while the CRTC report on misleading and aggressive telecom sales practices acknowledges there's a problem, it stops short of committing to any...

CRTC finds misleading telco sales practices occurring to an “unacceptable degree”

The CRTC says it will implement a nationwide secret shopper program, among other measures to be considered, to try to combat misleading sales practices...

Broadcast Dialogue – The Podcast: Carleton University’s Dwayne Winseck on the...

Every year the Canadian Media Concentration Research Project (CMCRP) puts out a series of reports on the state of Canada’s  telecom, internet, and media industries....

Internet service complaints up 170 per cent over last five years:...

The Commission for Complaints for Telecom-television Services (CCTS) has published its 2017-18 Annual Report, noting a 57 per cent increase in the number of...

CRTC hearings on questionable telco practices wrap

CRTC hearings on misleading and aggressive sales practices by the country's telecom providers concluded Friday afternoon, with Shaw, Rogers and Bell disputing that questionable...
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