Tag: Misleading

Competition Bureau obtains court order in Bell investigation

The Competition Bureau has obtained a court order to advance its ongoing investigation into some of Bell's telecom marketing practices. The bureau revealed this week...

Critics say CRTC telco report lacks accountability, commitment

Critics say while the CRTC report on misleading and aggressive telecom sales practices acknowledges there's a problem, it stops short of committing to any...

CRTC finds misleading telco sales practices occurring to an “unacceptable degree”

The CRTC says it will implement a nationwide secret shopper program, among other measures to be considered, to try to combat misleading sales practices...

CRTC hearings on questionable telco practices wrap

CRTC hearings on misleading and aggressive sales practices by the country's telecom providers concluded Friday afternoon, with Shaw, Rogers and Bell disputing that questionable...

#CRTCforum hashtag reflects unfiltered exasperation of Canadian wireless consumers

Dozens of Canadians took the opportunity to chime in on the record via Twitter on day one of the CRTC hearings on aggressive and...

CRTC research finds 40 per cent of Canadians feel misled by...

Public opinion research commissioned by the CRTC finds that about 40 per cent of Canadians surveyed by IPSOS reported having experienced sales practices by...

CRTC launches online survey on telco sales practices

The CRTC has launched an online survey asking Canadians about the sales practices of large telecommunications service providers, like Bell, Rogers and Telus. Canadians have...
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