Tag: CCTS

All things CCTS from Broadcast Dialogue, Canada’s broadcast industry publication of record.

CCTS mid-year report shows 44 per cent increase in telco complaints

In its 2018-19 Mid-Year Report, the Commission for Complaints for Telecom-Television Services (CCTS) says Canadians filed 44 per cent more complaints about their wireless,...

Critics say CRTC telco report lacks accountability, commitment

Critics say while the CRTC report on misleading and aggressive telecom sales practices acknowledges there's a problem, it stops short of committing to any...

CRTC & Telecom News – CRTC to enact secret shopper program...

  The CRTC says it will implement a nationwide secret shopper program, among other measures to be considered, to try to combat misleading sales practices...

Telecom and CRTC News In Brief – CCTS says telecom and...

The Commission for Complaints for Telecom-television Services (CCTS) has published its 2017-18 Annual Report, noting a 57 per cent increase in the number of...

Internet service complaints up 170 per cent over last five years:...

The Commission for Complaints for Telecom-television Services (CCTS) has published its 2017-18 Annual Report, noting a 57 per cent increase in the number of...

Convention, CRTC and Telecom News In Brief

The Ontario Association of Broadcasters (OAB) handed out its annual awards Nov. 8 at the OAB Connection ’18 Conference in Toronto. Among this year’s...

CRTC hears deaf, hard of hearing consumers face barriers to fair...

The CRTC hearing looking into aggressive and misleading sales practices from Canada's big telecom providers heard Monday that the deaf and deaf-blind community face...

The Commission for Complaints for Telecom-television Services (CCTS) 2016-17 annual report...

The Commission for Complaints for Telecom-television Services (CCTS) 2016-17 annual report shows an 11 per cent increase in the number of complaints received from...
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